Overview
This book describes how managers at industry elites havesuccessfully applied quality principles to bring R&D into thestrategic fold. Al Endres explores the unique characteristics ofthe R&D environment and describes proven quality processtechniques for significantly improving the way R&D handles suchissues as cycle time, resources, customer satisfaction, processimprovement, and product innovation and development.
* Features case studies from Eastman Chemical, Corning, Boeing,Alcoa, and other firms
AL ENDRES, PhD, (Tampa, Florida) is Director of the Center forQuality at the University of Tampa . As Vice President of the JuranInstitute, he was responsible for the research and development ofeducational material on quality systems for services. THE JURANINSTITUTE is an international quality and management consultancy.
This book title, Improving R&D Performance (The Juran Way), ISBN: 9780471163701, by Al Endres, published by Wiley (May 5, 1997) is available in hardcover. Our minimum order quantity is 25 copies. All standard bulk book orders ship FREE in the continental USA and delivered in 4-10 business days.
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