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Raving Fans (A Revolutionary Approach To Customer Service)

ISBN: 9780688123161
List Price: $25.99

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SKU:
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Availability:
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Minimum Purchase:
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Minimum Order: 25 copies per title

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Overview

“Just having satisfied customers isn't good enough anymore. If you really want a booming business, you have to create Raving Fans."

Influential business consultant and management expert Ken Blanchard’s Raving Fans offers businesses large and small the opportunity to stand out from the crowd.  How?  Offering outstanding customer service.  Overwhelming and impressing customers so much that they can’t help but rave about it!

Current customer service is at an all time low, and customers are satisfied with less and less. In short, the bar has been lowered rather than raised for businesses to provide exemplary customer service. Companies forget that their audience isn’t just a collective hive mind but individuals with needs and wants.

Ken Blanchard’s Raving Fans explains just how important customer relationships are to achieving success.

Great service stops at satisfaction, but those who go the extra mile create raving fans. The Raving Fans book is a reminder to stay consistent, but still constantly strive to go just 1% further each time.

Any business, organization, or company would benefit by the wise words of Ken Blanchard’s Raving Fans. Whether this book is bought to train new managers or employees or simply to start a company-wide discussion, Raving Fans hardcover book is a great business book to buy in bulk.

This book title, Raving Fans (A Revolutionary Approach To Customer Service), ISBN: 9780688123161, by Ken Blanchard, Sheldon Bowles, published by HarperCollins (May 19, 1993) is available in hardcover. Our minimum order quantity is 25 copies. All standard bulk book orders ship FREE in the continental USA and delivered in 4-10 business days.

Unlike Amazon and other retailers who may also offer Raving Fans (A Revolutionary Approach To Customer Service) books on their website, we specialize in large quantities and provide personal service, from trusted, experienced, friendly people in Portland, Oregon. We offer a Price Match Guarantee, and QuickQuote form, to make purchasing quick and easy.

Prefer to work with a human being when you order Raving Fans (A Revolutionary Approach To Customer Service) books in bulk? Our Book Specialists are standing by Monday-Friday 8-5 PST, ready to help!

Product Details

Author:
Ken Blanchard, Sheldon Bowles
Format:
Hardcover
Pages:
160
Publisher:
HarperCollins (May 19, 1993)
Language:
English
ISBN-13:
9780688123161
ISBN-10:
0688123163
Weight:
9.12oz
Dimensions:
5.5" x 8.25" x 0.65"
Case Pack:
52
File:
hc-Metadata_Only_HarperCollins_US_Metadata_20231130054558-20231130.xml
List Price:
$25.99
As low as:
$12.48
Publisher Identifier:
P-HC
Discount Code:
A
Folder:
hc
Audience:
General/trade
Country of Origin:
United States

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