If I select FREE Ground Shipping, when will my order ship?
All ground orders typically ship from our various distribution centers within 2-5 days of placing your order. Orders typically ship Monday through Friday, excluding federal holidays within the United States. Our distribution centers do not ship on the following holidays:
If I select FREE Ground Shipping, when will I receive my order?
We estimate delivery within 4-10 business days. If you have a specific date that you need your books, please include that information when you place your order online or contact us via chat, phone or email to confirm that we can accommodate your request.
Estimated arrival dates are not guaranteed and there may be a number of unforeseen reasons why your items may arrive after the estimated arrival date. Bulk Bookstore is not responsible for shipping delays caused by holidays, peak times of the year, inclement weather, or any other "acts of God."
If I select Fast or Fastest Delivery when will I receive my order?
Fast Delivery delivers within 6 business days (via 2-Day Air) and Fastest Delivery delivers within 5 business days (via Overnight). Because our orders ship from various distribution centers, it typically takes 24 to 48 hours for most expedited orders to ship, depending on the time of day your order is submitted. If your delivery date is extremely sensitive, we encourage you to contact a Book Specialist, via online chat, phone or email, prior to placing your order.You may want to consider placing separate orders if you only want part of your order expedited.
How do I pay with a Purchase Order on your site?
Our site offers the payment option of Purchase Order. When you select this option, you will be asked to upload a copy of your physical PO. Detailed instructions here. If you prefer to fax, email or mail your physical PO to us, please contact us prior to placing your order online.
Can I return my order??
Sorry, we do not accept returns. In order to provide the lowest possible wholesale prices on brand new books, all sales are final and we cannot accept returns. If you receive a misprinted or damaged item, we will exchange the affected items at no cost to you.
If I order a large quantity of books, will they arrive on a pallet?
To qualify for free shipping, we must deliver to a location with a loading dock. If your shipping location does not have a loading dock, a delivery fee will need to be calculated by your account manager prior to processing your order.
Do you ship to Alaska or Hawaii?
Yes, but our website cannot accept online orders for these states. Please contact Customer Service to have your order placed manually by our team.
Do you ship to Canada?
Yes, we do ship to Canada, but Canadian customers must pay for shipping, please contact a Book Specialist before completing your purchase. Additional lead-times will also be required.
Do you ship to military addresses?
For orders shipping to military addresses, please contact a Book Specialist before completing your purchase. Additional shipping costs generally apply for USPS. Please note that USPS shipments are not a guaranteed level of service and delivery times can vary from 1 - 5 weeks depending on the destination.
How do I order a Pre-Order book title?
Our site offers many pre-order books that have not yet been released by the publishers. Your order will typically ship within 2-3 days of the release date shown. Keep in mind that release dates are subject to change and we will update you via email, if this occurs.