Overview
Change is a constant, and leaders must do more than keepup—they must innovate and accelerate to succeed. Yet peopleare often unnerved by change. As a leader during a time oftransformation, you may stand up before teams that are indifferent,or even hostile, and need to convince them that change is necessaryand urgent. More than money, time, or resources, the ability tolead these people determines your ultimate success or failure. Whatdoes it take to be an effective change leader and increase the oddsof success?
Stacking the Deck offers a proven, practical approach forinspiring meaningful, lasting change across an organization.Stacking the Deck presents a nine-step course of actionleaders can follow from the first realization that change is neededthrough all the steps of implementation, including assembling theright team of close advisors and getting the word out to the widergroup.
Based on Dave Pottruck's experiences leading change as CEO ofCharles Schwab and later as chairman of CorpU and HighTowerAdvisors, these steps provide a guide to ensure that your changeinitiative and your team have the best possible shot at success. Inaddition, established business leaders who have led extraordinarychange initiatives demonstrate the steps in action. Theseexecutives include eBay CEO John Donahoe, Wells Fargo former CEODick Kovacevich, Starbucks chief executive officer Howard Schultz,San Francisco Giants CEO Larry Baer, JetBlue CEO Dave Barger,Asurion CEO Steve Ellis, Pinkberry CEO Ron Graves, and Intel'sPresident Renee James, among others.
Leading an organization through major change—whether it'sthe introduction of a new product, an expansion to a new territory,or a difficult downsizing—is not for the faint of heart.While success is never guaranteed, the right leadership, process,and team make all the difference. For all leaders facing majorchange in their organizations, Stacking the Deck is anindispensable resource for putting the odds in your favor.
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