Overview
Now revised and expanded, Activity-Based Management covers thetools and techniques needed to implement ABM as smoothly aspossible and use it to its maximum potential over the long-term.Along with revealing case studies from companies across industries,this comprehensive resource includes thirty lessons to be learnedin three crucial areas: starting off right, developing the pilot,and moving from pilot to mainstream.
Instrumental in decreasing or eliminating misallocation andmisinformation, activity-based management (ABM) is a disciplinethat focuses on the management of activities as the route toimproving the value received by the customer and the profitachieved by providing this value. While a host of Fortune 500 andother growth companies are using ABM, not all are doing so withmaximum results, demonstrating clearly that proper applicationrequires certain tools and techniques. The fundamentals needed forthe effective deployment of ABM are presented and explained in thiscomprehensive resource, now completely revised and updated.
Edited by Steve Player and David E. Keys, with cases written bymembers of Arthur Andersen's Advanced Cost Management Practice,Activity-Based Management defines what kind of organization shouldemploy ABM, why it should be implemented, and how it can link withother improvement initiatives to enhance a company's managementperformance. Along with straightforward guidelines on ABM do's,Player and Keys offer important details on the don'ts, highlightingthirty lessons to be learned in three crucial areas: getting off tothe right start, developing the pilot, and moving from pilot tomainstream. Covering potential pitfalls, as well as what to do toovercome them, the authors pinpoint such problems as unclearobjectives, misallocation of costs, inadequate software, and poorproject management.
For a frontline perspective, Activity-Based Management featuresrevealing case studies from various corporations. Presenting theirexperiences with ABM and activity-based costing (ABC), thesefirsthand accounts examine a wide range of topics, including usingstoryboarding to develop ABM systems, how to use ABM forprofitability, using ABM to support reengineering, and using ABCfor target-costing, activity-based budgeting, andbenchmarking.
In addition, the next wave of tools are examined. These includecustomer profitability, revenue profitability, performancemanagement systems, target costing, and reporting ABCinformation.
Packed with proven strategies and practical tips, this accessibleand exhaustive resource is indispensable reading for anyone lookingto implement activity-based management smoothly andsuccessfully.
Jacket Design: Andrew Liefer.
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