Overview
This book, first published in 1992, explores the issue of library assessment methods and the impact of accountability on the delivery of reference services. It analyses a wealth of assessment methods that librarians use to collect data and create standards that are practical and useful in accounting for reference services.
This book title, Assessment and Accountability in Reference Work, ISBN: 9780367361174, by Susan Griswold Blandy, Lynne M. Martin, Mary L. Strife, published by Taylor & Francis (December 15, 2021) is available in paperback. Our minimum order quantity is 25 copies. All standard bulk book orders ship FREE in the continental USA and delivered in 4-10 business days.
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