Overview
Every office has someone who's no fun to be around. But getting along with that person—and managing them effectively—can make both your jobs easier. Difficult People, a comprehensive and essential resource for any manager on the run, shows you how.
Learn to:
- Recognize why and when people act out
- Identify different types of difficult people
- Cope with difficult behavior
- Get the most out of trouble employees
- Nurture a harmonious work environment
The Collins Best Practices guides offer new and seasoned managers the essential information they need to achieve more, both personally and professionally. Designed to provide tried-and-true advice from the world's most influential business minds, they feature practical strategies and tips to help you get ahead.
This book title, Best Practices: Difficult People (Working Effectively with Prickly Bosses, Coworkers, and Clients), ISBN: 9780061145599, by John Hoover, published by HarperCollins (April 3, 2007) is available in paperback. Our minimum order quantity is 25 copies. All standard bulk book orders ship FREE in the continental USA and delivered in 4-10 business days.
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