Better Than I Found It (Stories of Patient Experience and Healthcare Leadership)

Katherine Kalthoff is a healthcare leader determined to change the perception of patient experience from that of pillow fluffing and valet parking to one of genuine connection, quality and safety. Based on her 25+ years in the field, Better Than I Found It is a collection of true stories about healthcare leadership and patient experience. With humor and humanity, Kate reminds us that good patient experience means good staff experience. If you've ever worked in healthcare, led a team, been a patient in a hospital or loved someone who was, Better Than I Found It is a must-read.

This book title, Better Than I Found It (Stories of Patient Experience and Healthcare Leadership), ISBN: 9781667861074, by Katherine Kalthoff, published by BookBaby (October 28, 2022) is available in paperback. Our minimum order quantity is 25 copies. All standard bulk book orders ship FREE in the continental USA and delivered in 4-10 business days.

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