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Creating Superfans (How To Turn Your Customers Into Lifelong Advocates)

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ISBN: 9781774580783
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$27.00
SKU:
9781774580783
Availability:
337.5
Minimum Purchase:
25 units
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Minimum Order: 25 copies per title

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Overview

Superfans aren’t just for pop stars and NBA teams.

What if your customers loved your brand the way Swifties love Taylor or Drake loves the Raptors? What if they came back again and again…and told their friends to do the same?

In Creating Superfans, award-winning entrepreneur and keynote speaker Brittany Hodak shares a powerful framework for transforming your business from a commodity into a category of one.

Brittany has helmed fan-engagement campaigns for brands including Walmart, Disney, Amazon, and dozens of other global brands. Creating Superfans combines sharp business insights with entertaining stories from work with stars like Taylor Swift, Dolly Parton, and Mötley Crüe.

Memorable case studies from businesses of all sizes illustrate that customer experience, or CX, is the battlefield for wining – and keeping – customers. Brittany’s game-changing CX system, the SUPER Model, is simple to learn, deploy, and measure across every organization.

Whether you’re launching a new business or running a hundred-year-old brand, Creating Superfans gives entire team a shared playbook for tapping into the unmatched power of superfandom.

While major retailers like Amazon may carry Creating Superfans (How To Turn Your Customers Into Lifelong Advocates), we specialize in bulk book sales and offer personalized service from our friendly, book-smart team based in Portland, Oregon. We’re proud to offer a Price Match Guarantee and a streamlined ordering experience from people who truly care.

We’re trusted by over 75,000 customers, many of whom return time and again. Want proof? Just check out our 25,000+ customer reviews—real feedback from people who love how we do business.

Prefer to talk to a real person? Our Book Specialists are here Monday–Friday, 8 a.m. to 5 p.m. PST and ready to help with your bulk order of Creating Superfans (How To Turn Your Customers Into Lifelong Advocates).

Product Details

Author:
Brittany Hodak
Format:
Hardcover
Pages:
296
Publisher:
Page Two Books, Inc. (January 10, 2023)
Language:
English
ISBN-13:
9781774580783
ISBN-10:
1774580780
Dimensions:
6.3" x 8.25" x 0.9"
File:
Macmillan Trade-Macmillan_Print_US_Trade_20250513220351-20250513.xml
Folder:
Macmillan Trade
List Price:
$27.00
As low as:
$12.69
Publisher Identifier:
P-STM
Discount Code:
A
Audience:
General/trade
Weight:
19.52oz
Case Pack:
24
Pub Discount:
65
Imprint:
Page Two

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