Overview
A New York Times bestseller, Crucial Conversations is a business communications classic, modernized for today’s workplace.
“At the core of every successful conversation lies the free flow of relevant information.”
When it comes to relationships, in any form, communication is key. In business, it can make or break a career. So, how do you get your point across effectively, productively, and respectfully? Introspective and educational, utilizing real-life experiences and examples, this book helps readers understand the methodology behind effective communication.
From high-stakes discussions to more personal head-to-heads, this updated edition offers guidance on the following:
- Digital advice for conversations through screen and text
- Identifying a core issue, while allowing time to process and discuss
- How to respond when someone initiates a Crucial Conversation with you directly
Engaging and written with wit, Crucial Conversations is an excellent resource that presents tools and techniques to successfully navigate tough tête-à-têtes. Whether you tend to clam up or blow up, this practical publication prepares you for having difficult conversations with colleagues you care about.
This book title, Crucial Conversations: Tools for Talking When Stakes are High, Third Edition, ISBN: 9781260474183, by Al Switzler, Ron McMillan, Joseph Grenny, Emily Gregory, Kerry Patterson, published by McGraw Hill LLC (October 21, 2021) is available in paperback. Our minimum order quantity is 25 copies. All standard bulk book orders ship FREE in the continental USA and delivered in 4-10 business days.
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