Overview
Maybe you are someone who is just starting to build their career and wants to get an insider's look at what you should be thinking about. Equally possible is that you are heading up CX at a larger company, and want to get some in-depth case studies and information to gut-check your assumptions. Most likely, though, is that you're a middle-of-the-road manager who gives a hoot about your customers and is always looking to learn.
We've designed this book to be used as a guide. You can read it in sequence, or flip around to the specific sections that you are interested in. It is meant to sit on your desk like an old dogeared friend and, when you're done, passed on to your protege. This book is filled with love.
This book title, CXOXO (Building a Support Team Your Customers Will Love), ISBN: 9798892176309, by Mercer Smith, published by BookBaby (March 20, 2024) is available in hardcover. Our minimum order quantity is 25 copies. All standard bulk book orders ship FREE in the continental USA and delivered in 4-10 business days.
Unlike Amazon and other retailers who may also offer CXOXO (Building a Support Team Your Customers Will Love) books on their website, we specialize in large quantities and provide personal service, from trusted, experienced, friendly people in Portland, Oregon. We offer a Price Match Guarantee, and QuickQuote form, to make purchasing quick and easy.
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