Overview
* Information on protocol, customs, and etiquette; hand gesturesand body language; tipping; American jargon; and the internationalcommunications crisis
* Up-to-date advice on dealing with the monumental changes inRussia, Germany, Eastern Europe, the People's Republic of China,and other locales
* A new chapter on business gift-giving and gift-receiving customs,with country-by-country gift suggestions and precautions
* A special quick reference guide to customs and mores in 96countries, including revisions and updates from foreign embassiesand consulates
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