Overview
Empathy is credited as a factor in improved relationships and even better product development. But while itās easy to say ājust put yourself in someone elseās shoes,ā the reality is that understanding the motivations and emotions of others often proves elusive.
This book helps you understand what empathy is, why itās important, how to surmount the hurdles that make you less empatheticāand when too much empathy is just too much.
This volume includes the work of:
- Daniel Goleman
- Annie McKee
- Adam Waytz
This collection of articles includes āWhat Is Empathy?ā by Daniel Goleman; āWhy Compassion Is a Better Managerial Tactic Than Toughnessā by Emma Seppala; āWhat Great Listeners Actually Doā by Jack Zenger and Joseph Folkman; āEmpathy Is Key to a Great Meetingā by Annie McKee; āItās Harder to Empathize with People If Youāve Been in Their Shoesā by Rachel Rutton, Mary-Hunter McDonnell, and Loran Nordgren; āBeing Powerful Makes You Less Empatheticā by Lou Solomon; āA Process for Empathetic Product Designā by Jon Kolko; āHow Facebook Uses Empathy to Keep User Data Safeā by Melissa Luu-Van; āThe Limits of Empathyā by Adam Waytz; and āWhat the Dalai Lama Taught Daniel Goleman About Emotional Intelligenceā an interview with Daniel Goleman by Andrea Ovans.
How to be human at work. The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.
This book title, Empathy (HBR Emotional Intelligence Series), ISBN: 9781633693258, by Harvard Business Review, Daniel Goleman, Annie McKee, Adam Waytz, published by Harvard Business Review Press (May 9, 2017) is available in paperback. Our minimum order quantity is 25 copies. All standard bulk book orders ship FREE in the continental USA and delivered in 4-10 business days.
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