Empowerment: HR Strategies for Service Excellence

ISBN: 9781138153967
List Price: $51.99

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Minimum Order: 25 copies per title

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Overview

'Empowerment: HR strategies for service excellence' shows managers and students the importance of empowerment as part of human resource strategy. It provides a critical perspective of this established vital management technique, identifying factors that will lead to a win: win situation for all concerned.

When successfully incorporated as part of HR strategy, empowerment can:
* enable organizations to gain commercial and competitive advantage
* become more flexible
* improve employee commitment
* use the skills of individual employees to best advantage and enhance personal capabilities.

'Empowerment: HR strategies for service excellence' uses case studies from companies such as McDonalds, TGI Fridays and Harvester Restaurants to build a picture of empowerment of service employees in context, illustrating how different forms of empowerment are employed and different working arrangements are practiced.

This book title, Empowerment: HR Strategies for Service Excellence (HR strategies for service excellence), ISBN: 9781138153967, by Conrad Lashley, published by Taylor & Francis (December 2, 2016) is available in hardcover. Our minimum order quantity is 25 copies. All standard bulk book orders ship FREE in the continental USA and delivered in 4-10 business days.

Unlike Amazon and other retailers who may also offer Empowerment: HR Strategies for Service Excellence (HR strategies for service excellence) books on their website, we specialize in large quantities and provide personal service, from trusted, experienced, friendly people in Portland, Oregon. We offer a Price Match Guarantee, and QuickQuote form, to make purchasing quick and easy.

Prefer to work with a human being when you order Empowerment: HR Strategies for Service Excellence (HR strategies for service excellence) books in bulk? Our Book Specialists are standing by Monday-Friday 8-5 PST, ready to help!

Product Details

Author:
Conrad Lashley
Format:
Hardcover
Pages:
320
Publisher:
Taylor & Francis (December 2, 2016)
Language:
English
ISBN-13:
9781138153967
Weight:
16oz
Dimensions:
6.125" x 9.1875"
File:
TAYLORFRANCIS-TayFran_240514045553797-20240514.xml
Folder:
TAYLORFRANCIS
List Price:
$51.99
Case Pack:
1
As low as:
$46.79
Publisher Identifier:
P-MISC
Discount Code:
H
Audience:
Professional and scholarly
Pub Discount:
30
Country of Origin:
United States

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