Overview
Every manager/owner should have a copy of this book for themselves. Specifically targeted at managers/owners and includes many valuable insights.
Managers/owners will come away with a new appreciation and understanding of their role in attaining company wide, world-class customer service standards, as well as ideas on how to effectively reward, or constructively criticize, their customer service personnel.
Every executive and manager has a responsibility to positively influence their workplace culture. G.E.T. Customer Service Excellence gives you the tools and insights to do it with simplicity and style.
G.E.T. Customer Service Excellence also comes with a wealth of information and motivational tools and programs, guides and reward certificate ideas to further enhance your customer service experience and employee skills.
This book title, G.E.T. Customer Service Excellence (Create Wold-Class Customer Service Standards), ISBN: 9781098319816, by Nick Walpert, published by BookBaby (October 29, 2020) is available in paperback. Our minimum order quantity is 25 copies. All standard bulk book orders ship FREE in the continental USA and delivered in 4-10 business days.
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