Healthcare's Path Forward: How Ongoing Crises Are Creating New Standards for Excellence

ISBN: 9781264941254
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Overview

From the author of The Epidemic of Empathy in Healthcare and The Good Doctor comes a book that explores how the pandemic and other crises revealed what excellence in healthcare truly means and presents an action plan to achieve it.

The goal of healthcare has always been to reduce suffering, but three perfect storms of recent yearsā€”the health storm produced by the Covid-19 pandemic; the economic storm that resulted from its disruptions; and the social storm that followed the murder of George Floyd, which sparked fresh outrage at longstanding inequitiesā€”have sharpened and added important nuances to our understanding of what that means. In Healthcareā€™s Path Forward, Thomas Lee explores how the work of healthcare is being transformed by a deeper knowledge of what suffering means for patients, their families, and healthcare providers themselves. To respond, healthcare organizations must:

  • deserve, earn, and build the trust of patients
  • deserve, earn, and build the trust of the healthcare workforce
  • build a resilient, high reliability culture with a broadened concept of safety
  • build an inclusive culture that treats every patient and every employee with respect
  • extend patient-centeredness to embrace consumerism, and work relentlessly to remove friction from the patient experience
  • respond to the imperatives of the new marketplace for high-value care focused on long-term outcomes

Lee uses data to demonstrate trends and insights into how health systems can thrive, offers examples of organizations making major advancements, and provides specific, practical recommendations for healthcare leaders, clinicians, and other caregivers. This book is a thoughtful, impassioned call to work toward excellence and forge healthcareā€™s path forwardā€”together.

This book title, Healthcare's Path Forward: How Ongoing Crises Are Creating New Standards for Excellence, ISBN: 9781264941254, by Thomas H. Lee, published by McGraw Hill LLC (January 3, 2023) is available in hardcover. Our minimum order quantity is 25 copies. All standard bulk book orders ship FREE in the continental USA and delivered in 4-10 business days.

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Product Details

Format:
Hardcover
Publisher:
McGraw Hill LLC (January 3, 2023)
Language:
English
Audience:
General/trade
ISBN-13:
9781264941254
ISBN-10:
1264941250
File:
McGrawHill-MH_ONIX_V30_US_onix30_all(24_03_26)-20240326.xml
Folder:
McGrawHill
List Price:
$32.00
Case Pack:
1
As low as:
$17.60
Publisher Identifier:
P-MCGRAW
Discount Code:
B
Weight:
16.96oz
Author:
Thomas Lee
Pages:
272

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