Overview
Don’t read the comments. Old advice, yet more relevant than ever. The tools we once hailed for their power to connect people and spark creativity can also be hotbeds of hate, harassment, and political division. Platforms like Facebook, YouTube, and Twitter are under fire for either too much or too little moderation. Creating and maintaining healthy online communities isn’t easy.
Over the course of two years of graduate research at MIT, former tech journalist and current product manager Anika Gupta interviewed moderators who’d worked on the sidelines of gamer forums and in the quagmires of online news comments sections. She’s spoken with professional and volunteer moderators for communities like Pantsuit Nation, Nextdoor, World of Warcraft guilds, Reddit, and FetLife.
In How to Handle a Crowd, she shares what makes successful communities tick – and what you can learn from them about the delicate balance of community moderation. Topics include:
-Building creative communities in online spaces
-Bridging political division—and creating new alliances
-Encouraging freedom of speech
-Defining and eliminating hate and trolling
-Ensuring safety for all participants-
-Motivating community members to action
How to Handle a Crowd is the perfect book for anyone looking to take their small community group to the next level, start a career in online moderation, or tackle their own business’s comments section.
This book title, How to Handle a Crowd (The Art of Creating Healthy and Dynamic Online Communities), ISBN: 9781982132316, by Anika Gupta, published by Tiller Press (August 18, 2020) is available in paperback. Our minimum order quantity is 25 copies. All standard bulk book orders ship FREE in the continental USA and delivered in 4-10 business days.
Unlike Amazon and other retailers who may also offer How to Handle a Crowd (The Art of Creating Healthy and Dynamic Online Communities) books on their website, we specialize in large quantities and provide personal service, from trusted, experienced, friendly people in Portland, Oregon. We offer a Price Match Guarantee, and QuickQuote form, to make purchasing quick and easy.
Prefer to work with a human being when you order How to Handle a Crowd (The Art of Creating Healthy and Dynamic Online Communities) books in bulk? Our Book Specialists are standing by Monday-Friday 8-5 PST, ready to help!