Overview
Underline by the importance of sustainable quality management practices to contemporary organizations, this edited book complies best practice cases of leaders who have initiated and facilitated quality practices in their organizations. The cases highlight how these best practices manifested in their work cultures, values, and beliefs. Not only do they address organizational efforts towards implementation of quality practices, but they also discuss the challenges the leaders faced to instill a sense of quality in practices across the hierarchical structures of their organizations.
The book highlights the profiles of quality leaders, their journey and their successes in leading quality in their organizations. A book would be an interesting read for those who are eager to integrate quality in their work culture.
A key message emerging from these expertise is that ‘passion’ is truly behind the quality success!
This book title, Internalizing a Culture of Business Excellence (Perspectives from Quality Professionals), ISBN: 9780815381174, by Flevy Lasrado, Norhayati Zakaria, published by Taylor & Francis (January 7, 2019) is available in hardcover. Our minimum order quantity is 25 copies. All standard bulk book orders ship FREE in the continental USA and delivered in 4-10 business days.
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