Overview
Extensive interviews demonstrate that organizational practices of Japanese transplants are significantly different from either their Japanese or American counterparts. Relations of power at the case study company are examined in depth and reveal two contrasting forms of control. American managers tend to exert hierarchical control in the manufacturing department using a top down approach and clear distinctions between work and private lives. In contrast, the Japanese managers utilize what the author calls "poka-yoke" (fail-proof) control over the repair department. Poka-yoke control is characterized by strict attendance and dress codes, emphasizing loyalty and dedication to work. At the same time, the US. headquarters in New York and the parent company in Japan impose remote control, thus limiting the autonomy of local managers.
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