Overview
Concise and engaging, each volume in this book series offers fourteen insightful essays by top leaders in industry, the public sector, and academia on the most pressing issues they've faced. The Lessons Learned series also offers all of the lessons in their original video format, free bonus videos, and other exclusive features online.
A crucial resource for today's busy executive, Lessons Learned gives you instant access to the wisdom and expertise of the world's most talented leaders.
FEATURING INTERVIEWS WITH:
William Johnson, H.J. Heinz Company
Paul Skinner, Shell Oil Products Company
William Lamar, Jr., McDonald's USA
Jeb Dasteel, Oracle
And other top business leaders
This book title, Making Customers Matter, ISBN: 9781422139882, by Fifty Lessons, published by Harvard Business Review Press (May 11, 2010) is available in paperback. Our minimum order quantity is 25 copies. All standard bulk book orders ship FREE in the continental USA and delivered in 4-10 business days.
Unlike Amazon and other retailers who may also offer Making Customers Matter books on their website, we specialize in large quantities and provide personal service, from trusted, experienced, friendly people in Portland, Oregon. We offer a Price Match Guarantee, and QuickQuote form, to make purchasing quick and easy.
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