Overview
The authors offer solutions to managing email that will help you save time and use email to communicate effectively and send the right message, right first time. These solutions are based on personal preferred patterns of work and management styles. The authors show you how to use email to support you and your team, to become more productive and reduce stress. Case histories are included throughout, to help you understand and apply the contents to you own and your organisation's situation.
This book addresses:
* how time management and personal effectiveness can be improved through better use of email.
* how to develop and implement an email best practice policy for the organization.
* how email can be used constructively to support customer relationship management and knowledge management
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