Overview
In Managing Telework, Jack Nilles illustrates that telework isundeniably the corporate wave of the future on a global level.Telework, or telecommuting, a term coined originally by Nilles,means basically moving the work to the worker instead of the otherway around. Although there are both risks and opportunitiesinvolved in managing a virtual workforce, the opportunities usuallyfar outweigh the risks. As Nilles explains, the key to a successfulvirtual workforce is making the best use of those opportunitiesthrough proper planning and the development of an appropriatemanagement style. Management philosophy, style, and techniqueconstitute the foundation of this indispensable resource.
Managing Telework provides crucial information on every part of thetelecommuting process. Nilles first explores the issues ofselecting the right type of telecommuter-candidates who are likelyto be effective workers without the structured environment of theoffice-and how to find or make proper workplaces for an effectivetelecommuting program. He then goes on to discuss that central,often unspoken managerial fear of telecommuting: the threat oflosing control. Nilles explains that leaders, not administrators,are the key players in successful telecommuting, and thatleadership can be taught. There must also be a basis of trustbetween the worker and the manager, and constant, opencommunication.
Many other pressing topics are discussed in detail, such as how toselect the best technology for your specific organization, how tonavigate the formal rules and regulations of telecommuting(including union rules and zoning laws), how to measure results,and how to set up a home office. Plus, there is absolutely criticaladvice provided on other legal, corporate, and cultural issues.This step-by-step guidebook to telework is the only managementresource you'll need for the future of business.
Learn how to get out of the office.
A step-by-step guide to managing a successful, efficient, and happyvirtual workforce.
"There is no better guide to telework than Jack Nilles. Hisinsights are of growing importance to managers and teleworkers atall levels and sectors of government, business, and industry."-William H. Dutton Professor, Annenberg School of Communication andSchool of Public Policy and Urban Development at the University ofSouthern California, and former national director of the UK'sProgramme on Information and Communication Technologies(PICT)
"From his twenty-five years of pioneering and perfecting telework,Jack Nilles defines the essential leadership philosophy of thesuccessful telemanager and presents his time-tested techniques forManaging Telework. These pages are packed with top-notch expertise.I wouldn't be without it!" -David Fleming Fleming LTD
"In Managing Telework, Jack Nilles describes what managers andworkers need to do to create successful telework programs andexplains the benefits they can derive from this way of working."-Paul Gray Professor of Information Science, Claremont GraduateUniversity
"Another milestone from the father of telecommuting; an essentialreference and stimulation for the biggest change in workorganization since Henry Ford." -Peter Johnston Directorate GeneralXIII BI, Telecommunications, Information Market and Exploitation ofResearch, European Commission
"The success of any telecommuting program hinges on thoroughlytraining telemanagers and non-teleworkers as well as telecommutersthemselves. Nilles presents his guidelines in a practical,straightforward manner."-Margaret A. Klayton-Mi, PhD AssociateProfessor of Business Administration, Mary Washington College
"A major transformation in the nature of work is in process. JackNilles, for years the foremost expert and visionary leader in thefield of telecommuting, has written the definitive book on thesubject. This is where the future begins. Don't miss it." -BurtNanus Author, Visionary Leadership Professor Emeritus ofManagement, University of Southern California
Managing Telework provides crucial information on every part of thetelecommuting process. Nilles first explores the issues ofselecting the right type of telecommuter-candidates who are likelyto be effective workers without the structured environment of theoffice-and how to find or make proper workplaces for an effectivetelecommuting program. He then goes on to discuss that central,often unspoken managerial fear of telecommuting: the threat oflosing control. Nilles explains that leaders, not administrators,are the key players in successful telecommuting, and thatleadership can be taught. There must also be a basis of trustbetween the worker and the manager, and constant, opencommunication.
Many other pressing topics are discussed in detail, such as how toselect the best technology for your specific organization, how tonavigate the formal rules and regulations of telecommuting(including union rules and zoning laws), how to measure results,and how to set up a home office. Plus, there is absolutely criticaladvice provided on other legal, corporate, and cultural issues.This step-by-step guidebook to telework is the only managementresource you'll need for the future of business.
Learn how to get out of the office.
A step-by-step guide to managing a successful, efficient, and happyvirtual workforce.
"There is no better guide to telework than Jack Nilles. Hisinsights are of growing importance to managers and teleworkers atall levels and sectors of government, business, and industry."-William H. Dutton Professor, Annenberg School of Communication andSchool of Public Policy and Urban Development at the University ofSouthern California, and former national director of the UK'sProgramme on Information and Communication Technologies(PICT)
"From his twenty-five years of pioneering and perfecting telework,Jack Nilles defines the essential leadership philosophy of thesuccessful telemanager and presents his time-tested techniques forManaging Telework. These pages are packed with top-notch expertise.I wouldn't be without it!" -David Fleming Fleming LTD
"In Managing Telework, Jack Nilles describes what managers andworkers need to do to create successful telework programs andexplains the benefits they can derive from this way of working."-Paul Gray Professor of Information Science, Claremont GraduateUniversity
"Another milestone from the father of telecommuting; an essentialreference and stimulation for the biggest change in workorganization since Henry Ford." -Peter Johnston Directorate GeneralXIII BI, Telecommunications, Information Market and Exploitation ofResearch, European Commission
"The success of any telecommuting program hinges on thoroughlytraining telemanagers and non-teleworkers as well as telecommutersthemselves. Nilles presents his guidelines in a practical,straightforward manner."-Margaret A. Klayton-Mi, PhD AssociateProfessor of Business Administration, Mary Washington College
"A major transformation in the nature of work is in process. JackNilles, for years the foremost expert and visionary leader in thefield of telecommuting, has written the definitive book on thesubject. This is where the future begins. Don't miss it." -BurtNanus Author, Visionary Leadership Professor Emeritus ofManagement, University of Southern California
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