Overview
Excellent communicating skills have always been crucial to success in leadership and management rolesāand thatās one of the reasons the first edition of this book, Mastering Communication at Work, has been an international bestseller taught at universities and referred to by leading CEOs. In the years since it was first published, itās been the go-to ācommunication playbook,ā helping leaders develop strategic responses and communication tactics with clear, actionable advice.Ā
Whatās changed in the last ten years? Well, nothingāand everything.
The fundamentals of effective communication are the same, as are many of the challenges leaders face, generation after generation. You still need to āmatch your listenerās tendencyā and āvalidate,ā and you still need to guard against ādefensiveness.ā What has changed is how some of the fundamentals and challenges are applied and met in todayās worldāboth real and virtual, in remote and on-site working environments.Ā
Mastering Communication at Work, 2nd Edition features an essential new chapter on remote team communication along with additional content on equitable leadership and updated case studies. Throughout, youāll find practical, hands-on advice and strategies that can help you reach your potential when preparing for big conversations and important presentations, help you reduce everyday stress and improve your organizationās performance at every level.Ā
This book title, Mastering Communication at Work, Second Edition: How to Lead, Manage, and Influence, ISBN: 9781260474121, by Jon Wortmann, Ethan F. Becker, published by McGraw-Hill Education (February 9, 2021) is available in book. Our minimum order quantity is 25 copies. All standard bulk book orders ship FREE in the continental USA and delivered in 4-10 business days.
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