Overview
- A timely analysis of the Columbia disaster and the organizational lessons that can be learned from it.
- Includes contributions from those involved in the Investigation Board report into the incident.
- Tackles vital issues such as the role of time pressures and goal conflict in decision making, and the impediments for effective learning.
- Examines how organizational risk is managed and how technological and organizational complexities interact.
- Assesses how large, medium, and small organizations can, and in fact must, increase their resilience.
- Questions our eagerness to embrace new technologies, yet reluctance to accept the risks of innovation.
- Offers a step by step understanding of the complex factors that led to disaster.
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