Perfect Phrases for Conflict Resolution: Hundreds of Ready-to-Use Phrases for Encouraging a More Productive and Efficient Work Environment

ISBN: 9780071756167
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$19.00
SKU:
9780071756167
Availability:
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Minimum Purchase:
25 units
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Minimum Order: 25 copies per title

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Overview

THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME

Conflict in the workplace is inevitable. When you have the right words and phrases at your command, you can quickly resolve any disagreement—and prevent it from spreading into an uncontrollable fire.

Perfect Phrases for Conflict Resolution has hundreds of ready-to-use phrases, dialogs, and practice scripts to help you rise above the conflict and focus on solving the problem, whether it's with an employee, boss, customer, supplier, or coworker. This handy, quick-reference guide provides effective language for dealing with:

  • A micromanaging supervisor
  • An underperforming employee
  • A peer's disruptive work habits
  • Unreasonable or unethical customer requests
  • Abrupt, rude, and unprofessional coworkers

While major retailers like Amazon may carry Perfect Phrases for Conflict Resolution: Hundreds of Ready-to-Use Phrases for Encouraging a More Productive and Efficient Work Environment, we specialize in bulk book sales and offer personalized service from our friendly, book-smart team based in Portland, Oregon. We’re proud to offer a Price Match Guarantee and a streamlined ordering experience from people who truly care.

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Prefer to talk to a real person? Our Book Specialists are here Monday–Friday, 8 a.m. to 5 p.m. PST and ready to help with your bulk order of Perfect Phrases for Conflict Resolution: Hundreds of Ready-to-Use Phrases for Encouraging a More Productive and Efficient Work Environment.

Product Details

Author:
Lawrence Polsky, Antoine Gerschel
Format:
Paperback
Publisher:
McGraw Hill LLC (June 7, 2011)
Audience:
General/trade
ISBN-13:
9780071756167
ISBN-10:
0071756167
Dimensions:
5" x 8" x 0.7"
Case Pack:
80
File:
McGrawHill-MH_ONIX_V30_US_onix30_delta(25_07_01)-20250701.xml
Folder:
McGrawHill
As low as:
$10.45
List Price:
$19.00
Publisher Identifier:
P-MCGRAW
Discount Code:
B
Weight:
6.56oz
Pages:
176
Pub Discount:
65
Imprint:
McGraw Hill

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