Overview
The Right Phrase for Every Situation . . . Every Time
Communication is the single most important skill for excelling as a manager. What you say and how you say it sets the tone for your department and your entire organization.
Perfect Phrases for Managers and Supervisors, second edition, has been completely revised to help you communicate in today’s workplace, where collaboration, cooperation, and personalization are critical to building an efficient, productive work environment. Learn the most effective language for:
- Setting a tone of mutual trust and respect
- Dealing with difficult employees and delicate problems
- Conducting interviews and performance reviews
- Empowering your people
- Disciplining workers or terminating employment
This book title, Perfect Phrases for Managers and Supervisors, Second Edition, ISBN: 9780071742313, by Meryl Runion, published by McGraw-Hill Education (July 9, 2010) is available in paperback. Our minimum order quantity is 25 copies. All standard bulk book orders ship FREE in the continental USA and delivered in 4-10 business days.
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