Overview
Resolving Conflicts at Work is a guide for preventing andresolving conflicts, miscommunications, and misunderstandings atwork, including dozens of techniques for revealing how theinevitable disputes and divisions in the workplace are actuallyopportunities for greater creativity, productivity, enhancedmorale, and personal growth. In the third edition of this text, allchapters are completely infused with additional content, updatedexamples, and new case studies. Like its predecessors, itidentifies core strategies for preventing and resolving bothintermittent and chronic conflicts in the workplace. Inaddition, the book
- Includes a new foreword by Warren Bennis, which represents hismost recent thinking about judgment calls and candid communicationsin the workplace
- Presents new chapters on leadership and transformationalconflict coaching, and organizational systems design
This definitive and comprehensive work provides a handy guidefor managers, employees, union representatives, human resourceexperts, and consultants seeking to maintain stable and productiveworkplaces.
This book title, Resolving Conflicts at Work (Ten Strategies for Everyone on the Job), ISBN: 9780470922248, by Kenneth Cloke, Joan Goldsmith, published by Wiley (May 24, 2011) is available in paperback. Our minimum order quantity is 25 copies. All standard bulk book orders ship FREE in the continental USA and delivered in 4-10 business days.
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