Overview
Over the past decade organizations have faced relentless customerdemand for better value at less cost, individual customization,greater choice, faster delivery, higher quality, exceptionalservice, and more recently – increased environmental andsocial consciousness. The organization’s weapon ofchoice to address this increasing demand has been thesupply chain. However, as the supply chain footprint changed (e.g.outsourcing, off-shoring and customer/vendor empowerment) so didthe organization’s exposure to uncertainty. Organizationswere taken by surprise since this exposure was unanticipated,complex and beyond their ability to manage. As customers becomemore demanding and change occurs at an even greater pace, supplychain risk continues to propagate like a parasite. Organizationsand societies are at much greater risk of systemic failure becauseof the massive interdependency throughout global supply chains. Thepriority now is two-fold; play catch-up and address these massivegaps while deploying more intelligent and integrated strategies(i.e. social aware, instinctive, dynamic and predictive) fordealing with continuous change.
Single Point of Failure: The 10 Essential Laws of SupplyChain Risk Management uses analogies and dozens of casehistories to describe the risk parasite that infectsall supply chains while revealing methods to neutralize thatparasite. The book addresses the questions: What are the "singlepoints of failure"? How exposed are customers, investors, otherstakeholders and ultimately the organization? What is themeasurable impact (i.e. brand, financial, strategic, andnon-compliance)? Who establishes the "risk paradigm"? How does theorganization efficiently and effectively allocate preciousresources - time, people, management attention, and capital? How issuccess measured? This book is both technically powerful andeffectively realistic, based on today's complex global economy.
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