Surviving Dreaded Conversations: How to Talk Through Any Difficult Situation at Work

The essential guide for managers and professionals dealing with difficult workplace conversations

Surviving Dreaded Conversations gives managers all they need to get through those difficult, face-to-face conversations we all encounter in our office. Whether it’s firing an employee, asking for a raise or delivering bad financial news to a client or staff, expert author Donna Flagg shows readers how to stop putting off these uncomfortable conversations and start successfully facing them head-on. Filled with tips, strategies, exercises, and easy-to-memorize scripts for effective preparation, Surviving Dreaded Conversations is packed with practical advice to help professionals get through the rough spots in the workplace.

This book title, Surviving Dreaded Conversations: How to Talk Through Any Difficult Situation at Work, ISBN: 9780071630252, by Donna Flagg, published by McGraw-Hill Education (November 25, 2009) is available in paperback. Our minimum order quantity is 25 copies. All standard bulk book orders ship FREE in the continental USA and delivered in 4-10 business days.

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