Overview
- acquire skills and confidence in handling conflicts
- avoid becoming a victim
- avoid becoming a villain
- know when you've been successful.
This book demonstrates a large number of useful techniques, such as how to
- tell the truth without blame or judgment
- listen to the other person's point of view
- change tactics when you do not get the response you want.
This book will show you how to reduce dissent in your school by clarifying your expectations and develop positive relationships (even if you do not like the other person).
This book title, Talk It Out! (The Educator's Guide to Successful Difficult Conversations), ISBN: 9781596670082, by Barbara Sanderson, published by Taylor & Francis (August 4, 2005) is available in paperback. Our minimum order quantity is 25 copies. All standard bulk book orders ship FREE in the continental USA and delivered in 4-10 business days.
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