Overview
From her own childhood days when “r,” “l,” and “s” sounds eluded her to 28 years in education teaching students how to speak clearly and effectively, speech pathologist Amanda Lynch gained insight far beyond talking – she learned that words are only the beginning of communication.
Overturned desks. Hurled objects. Screams. Yelling. Stone cold silence. Crossed arms. Defiant stares. Lynch began to hear the words behind the behavior:
I’m scared.
I’m lonely.
I’m defeated.
I’m done.
And she learned how to communicate right back.
If you want to see beyond the behavior – if you truly care and need to know how to talk with the challenging student in front of you – here’s what worked in Lynch’s speech room, and how.
While major retailers like Amazon may carry That Was Unexpected (Stories and Strategies from Educating Students with Challenging Behaviors), we specialize in bulk book sales and offer personalized service from our friendly, book-smart team based in Portland, Oregon. We’re proud to offer a Price Match Guarantee and a streamlined ordering experience from people who truly care.
We’re trusted by over 75,000 customers, many of whom return time and again. Want proof? Just check out our 25,000+ customer reviews—real feedback from people who love how we do business.
Prefer to talk to a real person? Our Book Specialists are here Monday–Friday, 8 a.m. to 5 p.m. PST and ready to help with your bulk order of That Was Unexpected (Stories and Strategies from Educating Students with Challenging Behaviors).