Overview
Peter Drucker's five questions are:
- What is our Mission? with Jim Collins
- Who is our Customer? with Phil Kotler
- What does the Customer Value? with JimKouzes
- What are our Results? with Judith Rodin
- What is our Plan? with V. Kasturi Rangan
These essential questions, grounded in Peter Drucker's theoriesof management, will take readers on a exploration of organizationaland personal self-discovery, giving them a means to assess how tobe--how to develop quality, character, mind-set, values andcourage. The questions lead to action. By asking these questions,readers can focus on why they are doing what they are doing intheir work, and how to do it better. Designed for today's busyprofessionals, this brief, clear and accessible book will challengereaders to ask these provocative questions and it will stimulatespirited discussions and action within any organization, inspiringpositive change and new levels of excellence, helping all toenvision the future of theirs' or any organization.
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