The Mediator's Toolkit (Formulating and Asking Questions for Successful Outcomes)

ISBN: 9780865718975
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$34.99
SKU:
9780865718975
Minimum Purchase:
25 units
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Minimum Order: 25 copies per title

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Overview

“Dives deep into the psychology of information and emotion in conflict situations . . . Highly recommended for facilitators and negotiators as well as mediators.” —Jennifer Beer, author of The Mediator’s Handbook and negotiation instructor at Wharton School, University of Pennsylvania

Knowing how to formulate and ask incisive questions to get to the core of a conflict, challenge entrenched thinking, and shift perspectives is the key to successful conflict resolution. The Mediator’s Toolkit employs the author’s powerful “S Questions Model” to provide readers with the skills and tools to do just that. It addresses four dimensions of successful questions for mediation: the subject matter dimension, the structure dimension, the information-seeking dimension, and the shifting thinking dimension. The toolkit clearly explains:

  • The theory behind each question type, including exploration of relevant neuroscience and psychology
  • The purpose of different types of questions
  • How the questions work
  • When to use different types of questions
  • How to build and apply questions to mediation in a non-threatening way

This essential practical guide will radically sharpen, focus, and improve the questioning skills of qualified mediators, students, lecturers, trainers, and those using questions to challenge and effect change, in any context.

This book title, The Mediator's Toolkit (Formulating and Asking Questions for Successful Outcomes), ISBN: 9780865718975, by Gerry O'Sullivan, published by New Society Publishers (September 18, 2018) is available in paperback. Our minimum order quantity is 25 copies. All standard bulk book orders ship FREE in the continental USA and delivered in 4-10 business days.

Unlike Amazon and other retailers who may also offer The Mediator's Toolkit (Formulating and Asking Questions for Successful Outcomes) books on their website, we specialize in large quantities and provide personal service, from trusted, experienced, friendly people in Portland, Oregon. We offer a Price Match Guarantee, and QuickQuote form, to make purchasing quick and easy.

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Product Details

Author:
Gerry O'Sullivan
Format:
Paperback
Pages:
256
Publisher:
New Society Publishers (September 18, 2018)
Language:
English
Audience:
General/trade
ISBN-13:
9780865718975
ISBN-10:
0865718970
Weight:
20.8oz
Dimensions:
8" x 10" x 0.64"
File:
CONSORTIUM-Consortium_Customer_Group_Metadata_20240801092509-20240801.xml
Folder:
CONSORTIUM
List Price:
$34.99
Case Pack:
22
As low as:
$17.84
Publisher Identifier:
P-PER
Discount Code:
A
Country of Origin:
Canada
Pub Discount:
65

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