Overview
In The Skilled Negotiator Kathleen Reardon engaginglydescribes how to expand on negotiation strategies and developlanguage skills to enhance success in negotiation. The book isfilled with real-life examples revealing how to detectsubtleties in manner and speech that negotiation novices fail tonotice. You'll learn how to identify the 'choice points' that occurduring negotiations, how to influence and redirect the conversationto address what you need and ultimately get what youwant. The author helps you:
- Identify your negotiation style and its limitations
- Use language strategically whether you're being subtle ordirect
- Recognize deception and manage it
- Position and persuade artfully
- Effectively negotiate one-on-one and in teams
- Deal constructively with your own and others—heatedemotions
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