Overview
Dave Anderson's TKO series presents no-nonsense,down-in-the-trenches management strategies that work in the realworld of business. Each of the three informative books in thisseries offers easy-to-follow, step-by-step guidance on developingthe specific skills great managers needs
These quick and to-the-point guides feature detailed techniques andeffective strategies presented in user-friendly chapters that arepacked with checklists, examples, and practical resources. He is also the author of the Wiley books If You Don'tMake Waves You'll Drown (0-471-72503-X), Up Your Business!(0-471-44546-0), and How to Deal with Difficult Customers(0-470-04547-7).
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