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Your business is either enhanced by the presence of trust or heldback by the presence of distrust. Robert Shaw gives conviction andadvice to the leader who recognizes that trust becomes aperformance multiplier only when the leader is prepared to gofirst.
-- Craig E. Weatherup, president, PepsiCo, Inc.
If you've never examined how trust affects your organization, maybeyou should. In this engaging book, Robert Shaw moves past the rightthing to do argument and focuses on trust as a critical issuesuccessful managers cannot take for granted. He shows how lack oftrust is compromising more and more organizations in today's highlycompetitive environment. And he offers a way out. Drawing on avariety of examples from real business situations, Shaw explainstrust's increasing importance at four key levels: individualcredibility, one-to-one collaboration, team effectiveness, andorganizational vitality. He then provides an assessment survey tohelp you determine how you and your organization measures uptrust-wise, and offers action steps for overcoming trust dilemmassuch as those that arise during reinvention efforts. A vitalhandbook for leaders, change agents, and anyone interested inbuilding high trust for high performance.
Your business is either enhanced by the presence of trust or heldback by the presence of distrust. Robert Shaw gives conviction andadvice to the leader who recognizes that trust becomes aperformance multiplier only when the leader is prepared to gofirst.
-- Craig E. Weatherup, president, PepsiCo, Inc.
If you've never examined how trust affects your organization, maybeyou should. In this engaging book, Robert Shaw moves past the rightthing to do argument and focuses on trust as a critical issuesuccessful managers cannot take for granted. He shows how lack oftrust is compromising more and more organizations in today's highlycompetitive environment. And he offers a way out. Drawing on avariety of examples from real business situations, Shaw explainstrust's increasing importance at four key levels: individualcredibility, one-to-one collaboration, team effectiveness, andorganizational vitality. He then provides an assessment survey tohelp you determine how you and your organization measures uptrust-wise, and offers action steps for overcoming trust dilemmassuch as those that arise during reinvention efforts. A vitalhandbook for leaders, change agents, and anyone interested inbuilding high trust for high performance.
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