Overview
Penned by acclaimed restaurateur Will Guidara, Unreasonable Hospitality explores tips and tricks for implementing tailor-made, top-notch service.
“Intention means every decision, from the most obviously significant to the seemingly mundane, matters.”
Over the course of a decade, Eleven Madison Park – a struggling restaurant in New York City – went from mundane to Michelin-star quality. The reason for this café’s quick come-up? Memorable hospitality, as unforgettable as the cuisine.
All businesses can learn from the success of Eleven Madison Park, and implement hospitality-based models in their own environments, according to Guidara.
Through personal stories and key guidance from other industry heavy-weights, Unreasonable Hospitality encourages readers to challenge the conventional norms of traditional hospitality to create truly revolutionary experiences, rooted in generosity.
This book title, Unreasonable Hospitality (The Remarkable Power of Giving People More Than They Expect), ISBN: 9780593418574, by Will Guidara, published by Penguin Publishing Group (October 25, 2022) is available in hardcover. Our minimum order quantity is 25 copies. All standard bulk book orders ship FREE in the continental USA and delivered in 4-10 business days.
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