Overview
Misunderstanding through poor communication is rampant in theworkplace, yet most workers just shrug their shoulders and acceptmisunderstanding as a fact of life. In Why Didn't You Say thatin the First Place?, the author offers a path to clearcommunication by demonstrating how we can always reach full mutualunderstanding with others by using the power of plain talk in asystematic way.
You'll discover:
- Why nobody understands you
- Why misunderstanding is normal
- The power of strategic talk
- Communicating when understanding is critical
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