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Choose Options Process Redesign for Health Care Using Lean Thinking (A Guide for Improving Patient Flow and the Quality and Safety of Care) Paperback ISBN: 9781138196094 List Price: $70.99 As low as: $62.47
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Choose Options How To Succeed in the Relationship Economy (Make Data Work for You, Empathise with Customers, Grow Valuable Relationships) Hardcover ISBN: 9781599326498 List Price: $25.99 As low as: $14.81
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Choose Options Thinking in Services (Encoding and Expressing Strategy through Design) Paperback ISBN: 9789063694890 List Price: $45.00 As low as: $22.95
Choose Options The Innovation Maze (Four Routes to a Successful New Business Case) Paperback ISBN: 9789063694104 List Price: $45.00 As low as: $22.95
Choose Options How to Have Your Cake and Eat It Too (An Introduction to Service Design) Paperback ISBN: 9789063693817 List Price: $16.99 As low as: $8.66
Choose Options The Service Innovation Handbook (Action-oriented Creative Thinking Toolkit for Service Organizations) Paperback ISBN: 9789063693534 List Price: $45.00 As low as: $22.95
Choose Options The Airbnb Way: 5 Leadership Lessons for Igniting Growth through Loyalty, Community, and Belonging Hardcover ISBN: 9781260455441 List Price: $28.00 As low as: $15.40
Choose Options The Girl from Kathmandu (Twelve Dead Men and a Woman's Quest for Justice) Hardcover ISBN: 9780062449719 List Price: $27.99 As low as: $13.44
Choose Options The Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer's Business Hardcover ISBN: 9780071809931 List Price: $37.00 As low as: $20.35
Choose Options No B.S. Guide to Maximum Referrals and Customer Retention (The Ultimate No Holds Barred Plan to Securing New Customers and Maximum Profits) Paperback ISBN: 9781599185842 List Price: $24.99 As low as: $12.74
Choose Options The Idealist.org Handbook to Building a Better World (How to Turn Your Good Intentions into Actions that Make a Difference) Paperback ISBN: 9780399534874 List Price: $27.00 As low as: $13.23
Choose Options Broke, USA (From Pawnshops to Poverty, Inc.-How the Working Poor Became Big Business) Paperback ISBN: 9780061733208 List Price: $17.99 As low as: $8.64
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