Service

From Babysitter to Business Owner (Getting the Most Out of Your Home Child Care Business)

The Making of a Chef (Mastering Heat at the Culinary Institute of America)

Legendary Service: The Key is to Care

The Disney Way:Harnessing the Management Secrets of Disney in Your Company, Third Edition

Making Fast Food, First Edition (From the Frying Pan into the Fryer)

BPO-Sutra: The Stories from Inside India's BPO's and Call Centres

Food product design (An integrated approach)

Sales Support Operations (How to Use Artificial Intelligence and Digitalization Applications to Improve Processes)

What Great Service Leaders Know and Do (Creating Breakthroughs in Service Firms)

Kader's Quest

Follow Up and Close the Sale: Make Easy (and Effective) Follow-Up Your Winning Habit

Maid in America (A Journey of Resilience, Determination, and the American Dream)

From Beauty to Business (The Guaranteed Strategy to Building, Running, and Growing a Successful Beauty Business)

Process Redesign for Health Care Using Lean Thinking (A Guide for Improving Patient Flow and the Quality and Safety of Care)

Selling in Customer Service (Integrating and Coordinating Service and Selling)

The Entrepreneurial Hospital (Four Principles that Provide Exceptional Patient Care and Increase Profits)

Start Your Own Virtual Assistant Business

The Boutique (How To Start, Scale, And Sell A Professional Services Firm)

Artificial Intelligence (Applications in Healthcare Delivery) - 9780367617172

Foss Maritime Company

First In Snow (Inside The World Of Snowfighting)

Connect, Care, Change (A Road Map For Authentic Leadership)

PEOPLEMATTER (Driving Productivity, Efficiency and Profits through Happier Team Members)

How To Succeed in the Relationship Economy (Make Data Work for You, Empathise with Customers, Grow Valuable Relationships)

Move to Millions (The Proven Framework to Become a Million Dollar CEO with Grace & Ease Instead of Hustle & Grind)

Laundromat Millionaire (The Grit to Elevate an Industry) - 9781631957888

Laundromat Millionaire (The Grit to Elevate an Industry)

Moments of Truth

The Gold Standard (Giving Your Customers What They Didn't Know They Wanted)

The Men Who Would Be King (An Almost Epic Tale of Moguls, Movies, and a Company Called DreamWorks)

Thinking in Services (Encoding and Expressing Strategy through Design)

The Innovation Maze (Four Routes to a Successful New Business Case)

How to Have Your Cake and Eat It Too (An Introduction to Service Design)

The Service Innovation Handbook (Action-oriented Creative Thinking Toolkit for Service Organizations)

The Airbnb Way: 5 Leadership Lessons for Igniting Growth through Loyalty, Community, and Belonging

The Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer's Business

No B.S. Guide to Maximum Referrals and Customer Retention (The Ultimate No Holds Barred Plan to Securing New Customers and Maximum Profits)

The Idealist.org Handbook to Building a Better World (How to Turn Your Good Intentions into Actions that Make a Difference)

Secrets of Breaking into the Film and TV Business (Tools and Tricks for Today's Directors, Writers, and Actors)

Broke, USA (From Pawnshops to Poverty, Inc.-How the Working Poor Became Big Business)

From Babysitter to Business Owner (Getting the Most Out of Your Home Child Care Business)

The Making of a Chef (Mastering Heat at the Culinary Institute of America)

Legendary Service: The Key is to Care

The Disney Way:Harnessing the Management Secrets of Disney in Your Company, Third Edition

Making Fast Food, First Edition (From the Frying Pan into the Fryer)

BPO-Sutra: The Stories from Inside India's BPO's and Call Centres

Food product design (An integrated approach)

Sales Support Operations (How to Use Artificial Intelligence and Digitalization Applications to Improve Processes)

What Great Service Leaders Know and Do (Creating Breakthroughs in Service Firms)

Kader's Quest

Follow Up and Close the Sale: Make Easy (and Effective) Follow-Up Your Winning Habit

Maid in America (A Journey of Resilience, Determination, and the American Dream)

From Beauty to Business (The Guaranteed Strategy to Building, Running, and Growing a Successful Beauty Business)

Process Redesign for Health Care Using Lean Thinking (A Guide for Improving Patient Flow and the Quality and Safety of Care)

Selling in Customer Service (Integrating and Coordinating Service and Selling)

The Entrepreneurial Hospital (Four Principles that Provide Exceptional Patient Care and Increase Profits)

Start Your Own Virtual Assistant Business

The Boutique (How To Start, Scale, And Sell A Professional Services Firm)

Artificial Intelligence (Applications in Healthcare Delivery) - 9780367617172

Foss Maritime Company

First In Snow (Inside The World Of Snowfighting)

Connect, Care, Change (A Road Map For Authentic Leadership)

PEOPLEMATTER (Driving Productivity, Efficiency and Profits through Happier Team Members)

How To Succeed in the Relationship Economy (Make Data Work for You, Empathise with Customers, Grow Valuable Relationships)

Move to Millions (The Proven Framework to Become a Million Dollar CEO with Grace & Ease Instead of Hustle & Grind)

Laundromat Millionaire (The Grit to Elevate an Industry) - 9781631957888

Laundromat Millionaire (The Grit to Elevate an Industry)

Moments of Truth

The Gold Standard (Giving Your Customers What They Didn't Know They Wanted)

The Men Who Would Be King (An Almost Epic Tale of Moguls, Movies, and a Company Called DreamWorks)

Thinking in Services (Encoding and Expressing Strategy through Design)

The Innovation Maze (Four Routes to a Successful New Business Case)

How to Have Your Cake and Eat It Too (An Introduction to Service Design)

The Service Innovation Handbook (Action-oriented Creative Thinking Toolkit for Service Organizations)

The Airbnb Way: 5 Leadership Lessons for Igniting Growth through Loyalty, Community, and Belonging

The Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer's Business

No B.S. Guide to Maximum Referrals and Customer Retention (The Ultimate No Holds Barred Plan to Securing New Customers and Maximum Profits)

The Idealist.org Handbook to Building a Better World (How to Turn Your Good Intentions into Actions that Make a Difference)

Secrets of Breaking into the Film and TV Business (Tools and Tricks for Today's Directors, Writers, and Actors)

Broke, USA (From Pawnshops to Poverty, Inc.-How the Working Poor Became Big Business)