The How of WOW! (Secrets Behind World Class Service)

ISBN: 9781608101559
List Price: $15.95

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$15.95
SKU:
9781608101559
Availability:
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Minimum Purchase:
25 units
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Minimum Order: 25 copies per title

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Overview

"If you ever think customers are a pain in the butt, try to do business without them."

In The How of Wow!, award-winning author John J. Murphy shares 10 secrets behind world class service. This is a book about creating raving fans-customer advocates who go out of their way to spread the good word about the experiences they have consistently had with you. John shows us to make "wowing" customers the rule, rather than the exception.

An absolute MUST HAVE for anyone that cares about their customers.

This book title, The How of WOW! (Secrets Behind World Class Service), ISBN: 9781608101559, by John J. Murphy, published by Sourcebooks (January 1, 2013) is available in hardcover. Our minimum order quantity is 25 copies. All standard bulk book orders ship FREE in the continental USA and delivered in 4-10 business days.

Unlike Amazon and other retailers who may also offer The How of WOW! (Secrets Behind World Class Service) books on their website, we specialize in large quantities and provide personal service, from trusted, experienced, friendly people in Portland, Oregon. We offer a Price Match Guarantee, and QuickQuote form, to make purchasing quick and easy.

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Product Details

Author:
John J. Murphy
Format:
Hardcover
Pages:
96
Publisher:
Sourcebooks (January 1, 2013)
Language:
English
Audience:
General/trade
ISBN-13:
9781608101559
ISBN-10:
160810155X
Weight:
13oz
Dimensions:
6.5" x 6.5"
Case Pack:
24
File:
SourceBooks-sourcebooks_02_03_2016-20160203.xml
Folder:
SourceBooks
As low as:
$8.13
List Price:
$15.95
Publisher Identifier:
P-SOURCEBK
Discount Code:
A

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