Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition ( Paperback)

ISBN: 9780071829311
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Overview

Hold anyone accountable. Master performance discussions. Get RESULTS.

Broken promises, missed deadlines, poor behavior--they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems--permanently.

PRAISE FOR CRUCIAL ACCOUNTABILITY:

"Revolutionary ideas ... opportunities for breakthrough ..." -- Stephen R. Covey, author of The 7 Habits of Highly Effective People

"Unleash the true potential of a relationship or organization and move it to the next level." -- Ken Blanchard, coauthor of The One Minute Manager

"The most recommended and most effective resource in my library." -- Stacey Allerton Firth, Vice President, Human Resources, Ford of Canada

"Brilliant strategies for those difficult discussions at home and in the workplace." -- Soledad O’Brien, CNN news anchor and producer

"This book is the real deal.... Read it, underline it, learn from it. It's a gem." -- Mike Murray, VP Human Resources and Administration (retired), Microsoft

This book title, Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition ( Paperback), ISBN: 9780071829311, by Ron McMillan, Al Switzler, Joseph Grenny, Kerry Patterson, David Maxfield, published by McGraw-Hill Education (June 14, 2013) is available in paperback. Our minimum order quantity is 25 copies. All standard bulk book orders ship FREE in the continental USA and delivered in 4-10 business days.

Unlike Amazon and other retailers who may also offer Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition ( Paperback) books on their website, we specialize in large quantities and provide personal service, from trusted, experienced, friendly people in Portland, Oregon. We offer a Price Match Guarantee, and QuickQuote form, to make purchasing quick and easy.

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Product Details

Author:
David Maxfield, Joseph Grenny, Al Switzler, Ron McMillan, Kerry Patterson
Format:
Paperback
Publisher:
McGraw-Hill Education (June 14, 2013)
Audience:
General/trade
ISBN-13:
9780071829311
ISBN-10:
0071829318
Weight:
12.64oz
Dimensions:
6" x 8.9" x 0.8"
Case Pack:
20
File:
McGrawHill-MH_ONIX_V30_US_onix30_delta(24_05_21)-20240521.xml
Folder:
McGrawHill
List Price:
$23.00
As low as:
$10.58
Publisher Identifier:
P-MCGRAW
Discount Code:
B

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