Better Customer Service (Simple Rules You Can Apply Today) - 9780367757335

ISBN: 9780367757335
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$44.99
SKU:
9780367757335
Minimum Purchase:
25 units
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Minimum Order: 25 copies per title

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Overview

This readable and concise research-based book discusses seven simple rules that will help businesses and individuals improve their customer satisfaction and workplace environments – and make the world a little better and more pleasant.

An author team with extensive cross-sector experience provides a foundation that will help improve customer service no matter the type of organization or situation, allowing customization according to industry standards and expectations. Although the basic steps are simple – going all the way back to preschool and kindergarten – they can have a significant positive impact on customer service and on basic human interaction. If an employee follows these simple steps, not only will relationships with customers improve, but so will relationships with co-workers, increasing overall organizational satisfaction. Readers who adopt the principles in this book may find that their personal relationships improve as well.

The primary audience of this work includes any business that desires to improve customer service. However, anyone who works with people will appreciate the conversational tone and specific illustrative examples in this clear and immediately actionable book.

This book title, Better Customer Service (Simple Rules You Can Apply Today) - 9780367757335, ISBN: 9780367757335, by Edward C. Brewer, Terence L. Holmes, published by Taylor & Francis (June 10, 2021) is available in paperback. Our minimum order quantity is 25 copies. All standard bulk book orders ship FREE in the continental USA and delivered in 4-10 business days.

Unlike Amazon and other retailers who may also offer Better Customer Service (Simple Rules You Can Apply Today) - 9780367757335 books on their website, we specialize in large quantities and provide personal service, from trusted, experienced, friendly people in Portland, Oregon. We offer a Price Match Guarantee, and QuickQuote form, to make purchasing quick and easy.

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Product Details

Author:
Edward C. Brewer, Terence L. Holmes
Format:
Paperback
Pages:
96
Publisher:
Taylor & Francis (June 10, 2021)
Language:
English
ISBN-13:
9780367757335
Weight:
5.125oz
Dimensions:
6" x 9"
File:
TAYLORFRANCIS-TayFran_240409042511052-20240409.xml
Folder:
TAYLORFRANCIS
List Price:
$44.99
Case Pack:
10
As low as:
$40.49
Publisher Identifier:
P-CRC
Discount Code:
H
Audience:
Professional and scholarly
Country of Origin:
United States
Pub Discount:
30

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